Troubleshooting, Transferring, Training

We can help with your device.

Troubleshooting

Here you can find out what we repair and maybe solve the problem you might be facing with your device

Transferring

Here we can transfer from the old to the new, the broken to the working and also from the outdated to the up to date

Training

Here we can guide you with how to get what YOU want to achieve, like calling family across the world to printing photos from your sofa

Notes

Visits have gotten a bit out of control lately. So now we have a rule in place from 01/09/2026. If a Visit continues past or finishes after 9 pm, a £30 extra charge will be added. Some exceptions to this in certain locations, but the reasoning is the same. – During the Day AKA Monday visits are Now FULLY Booked until October

PC Parts: we have got some left of older stock prices (Only LAPtop DDR5 4800mhz left but we have adapters from Laptop RAM to Desktop RAM from £24) . Last few normal-priced Intel processors in stock, AMD AM5 in stock

Same-day repairs are up to 4 hours, depending on availability within the time to lets us work. This might not be possible on Tuesdays, Fridays and Saturdays.

Tech does NOT mean TCG or Trading Card, which we do NOT stock

Additionally, we have had demand for private, or closed-door, consultations, which will impact customers and cause further delays to repairs. Furthermore, these consultations can be scheduled at short notice, with no warning given.

Invoices are overdue for us to create for customers, as it is getting harder to find time for the regular customers who prefer this way of payment. This is still going on. NO eta on when invoices might occur, so be aware of this if you choose to pay by BACS. This also applies to cash payments overdue on paying in since December have been delayed. Currently 4 weeks delay if upfront Card Payment and 11 months delay if upfront Cash Payment

Please note:

Only one type of Payment per item is accepted. So one item cannot be paid in PART CASH OR PART CARD. If multiple items, then the payment can be split since it will be Different Transactions. Aka One item is Cash, the other is Card.

Also, a few customers are coming in before opening hours and on days off, even with the door ajar, still with the sign closed and facing the £10 fee when closed, especially in situations when 3 people entered the shop when closed on Thursday during a time we are not meant to in the shop In January 2026, since we were meant to have closed. This is going to cause staff to wear out, lose patience, risk health due to stress this causes, hence causing reputation disasters. Worst case, this means reaching out local business support via BID might have to be involved about this if it continues

Basic Information

Our Opening Times – as of 01/09/2026
Monday: Closed due to Customer visits
Tuesday: 10:00 – 17:00
Wednesday: 10:00 – 17:00
Thursday: 10:00 – 17:00
Friday: 10:00 – 17:00
Saturday: 10:00 – 17:00
Sundays – Not viable to open
• Please note there are going to be times where this will be delayed in opening due to urgent visits, delays in transport or other circumstances, LIKE SHOP CLEANING/TIDYING
• Many thanks to people who do adhere and wait until the sign says OPEN and do not slam/knock on the door AND/OR CALL TO MENTION YOU ARE OUTSIDE THE SHOP. Those who do face a £10 entering when closed charge/cost. This applies as well as on Mondays and other Days closed for reasons and even if staff are inside