Troubleshooting, Transferring, Training

We can help with your device.

Troubleshooting

Here you can find out what we repair and maybe solve the problem you might be facing with your device

Transferring

Here we can transfer from the old to the new, the broken to the working and also from the outdated to the up to date

Training

Here we can guide you with how to get what YOU want to achieve, like calling family across the world to printing photos from your sofa

Will be open as normal, mostly from 3rd February, HOWEVER, the phone line will be delayed with opening due to the 20 Voicemails we have to reply to due to those that called when we were closed which was mentioned from February, this does not also mean 1st February we will be accepting calls (Sunday 1st Feb as repeated calls happened already). Phone line will still go to voicemail until callbacks have been sorted.

please

PLEASE NOTE:

DUE to nearly 40 missed calls and 15 voicemails over the time we were closed, DELAYS WILL APPLY, This includes getting back to customers. Visits from 3rd to 7th Already booked up as well. Also due to still demand when we were closed there will be delays to orders.

PC Parts we have got some left of older stock prices for DDR5 of 8GB Sticks. Last few Normal Priced INTEL Processors in stock, but AMD is in stock FOR 8600G series

Internet is STILL having issues and delays. Which provider has been contacted, and no change. 2026 Should have time find time for a a new provider, but sadly did not, since the provider decided to invoice and then say it has been working but router says otherwise

Same-day repairs are up to 4 hours, depending on availability within the time it lets us work. This might not be possible on Tuesdays, Fridays and Saturdays.

Additionally, we have had demand for private, or closed-door, consultations, which will impact customers and cause further delays to repairs. Furthermore, these consultations can be scheduled at short notice, with no warning given.

Invoices are overdue for us to create for customers, as it is getting harder to find time for the regular customers who prefer this way of payment. This is still going on. NO eta on when invoices might occur, so be aware of this should chosen to pay by BACS. This also applies to cash payments overdue on paying in since December have been delayed.

Please note:

Only one type of Payment per item is accepted. So one item cannot be paid in PART CASH OR PART CARD. If multiple items, then the payment can be split since it will be Different Transactions. Aka One item is Cash, the other is Card.

Also, a few customers are coming in before opening hours and on days off, even with the door ajar, still with the sign closed and facing the £10 fee when closed. Especially situations when 3 people entered the shop when closed on Thursday, since we were meant to have closed. This is going to cause staff to wear out, lose patience and cause health pressure, hence causing reputation disasters. Worst case local business support via BID might have to be involved about this if it continues

Basic Information

Our Opening Times – as of 17/09/25
Monday: Closed due to Customer visits
Tuesday: 10:00 – 17:00
Wednesday: 09:30 – 17:00
Thursday: 10:00 – 17:00
Friday: 09:30 – 17:00
Saturday: 10:00 – 17:00
Sundays – Not viable to open
• Please note there are going to be times where this will be delayed in opening due to urgent visits, delays in transport or other circumstances, LIKE SHOP CLEANING/TIDYING
• Many thanks to people who do adhere and wait until the sign says OPEN and do not slam/knock on the door AND/OR CALL TO MENTION YOU ARE OUTSIDE THE SHOP. Those who do face a £10 entering when closed charge/cost. This applies as well as on Mondays and other Days closed for reasons and even if staff are inside

  • 2 to 3 weeks delay if card payment
  • 3 months + for Cash payment